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Quickly unload incoming shipments, inspect for shortages/overages/damaged items, and neatly stock materials in their designated areas without damaging merchandise.Accurately count and record items for inventory purposes.Quickly and accurately change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.Keep floral cases and shelves stocked with necessary items and ensure product is properly rotated, watered, and checked for freshness and date.Deliver Floral and Store Products to customers, as needed.Quickly and efficiently create balloon arrangements to customer specifications.Neatly arrange cases and shelves by matching item UPC codes to shelf tags and ensuring products are front facing for customers.Accurately read dated and coded products.Monitor products for any damaged, wilted, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.Know and implement the Cosentinos Customer Service Standards.Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.Know your department products, procedures and policies so that you can accurately and courteously answer customer questions.Consult with customers to determine the products that best meet their needs and clearly document all orders to ensure follow through on service requests.The following is a list of the basic skill requirements for this position. ![]() Completion of ongoing training and development as listed on the Cosentinos Learning Plan. ![]() The following is a list of any certifications, formal education, or training requirements for this position. Reporting Structure : This position formally reports to the Floral Manager. ![]() Position Objective: To assist customers in their shopping experience by keeping the floral department stocked and creating visually appealing display cases in the most efficient, friendly, and courteous manner possible. |
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